Delete your Slot it Up! account & data

Last updated: 17 June 2026

This page explains how to request deletion of your Slot it Up! account and the personal data associated with it, in line with the Google Play user data policy. Slot it Up! is operated by the Slot it Up! team.

How to request deletion

You can request deletion in either of these ways:

By email (recommended): send an email to info@slotitup.com with the subject “Delete my account”, from the email address on your account or mentioning the phone number you sign in with, so we can verify it’s you.
In the app: open Profile → Help & Support → Contact support and send a message asking us to delete your account.

We verify the request against your registered phone number/email and complete deletion within 30 days. We’ll confirm by email once it’s done.

What is deleted

Your profile (name, email, phone number and profile photo).
Your bookings and booking history.
Your favourites, loyalty points and referral records.
Your saved addresses and any saved payment details.
Your support messages and in-app notifications.
Any photos you uploaded to your profile.

What may be kept, and for how long

Reviews you wrote may be retained on the relevant provider’s page in an anonymised form (no longer linked to you), so other customers’ ratings stay accurate. Tell us in your request if you’d like your reviews removed entirely.
Minimal records we are legally required to keep (e.g. for accounting or fraud prevention, where applicable) may be retained for the period required by law.
Residual copies in encrypted backups are purged within 90 days of your deletion request.

Delete only some of your data

You don’t have to delete your whole account - email info@slotitup.com to ask us to delete specific data (for example, your profile photo or your reviews) while keeping your account active.

Questions